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Domestic Shipping Policy

Orders within Canada are shipped via Canada Post, with delivery times ranging from 1 to 2 weeks, depending on various factors. If you have concerns about your order’s status, please reach out by submitting a request through my website rather than via email. We are not responsible for any lost or delayed orders due to an incorrectly entered address. Because messages may not be reviewed at the exact time orders are being processed, any requests to modify a shipping address must be submitted at least 48 hours before the order is shipped. Please do not reply to invoices or send messages by email; all communications must be submitted through this website. Cancelled orders are subject to a 20% cancellation/restocking fee, which will be deducted from the refund.

International Shipping Policy

Many countries have strict regulations regarding the importation of seeds. Before placing an order, it is your responsibility to research and understand your country’s laws regarding seed imports from Canada. By proceeding with your purchase, you acknowledge that all orders are shipped without tracking or additional documents unless specifically requested at the time of sale, and that you are ordering at your own risk. We are not responsible for any orders lost, delayed, undelivered, seized, sent to an incorrectly input address, or confiscated by customs. Because messages may not be reviewed at the exact time orders are being processed, any requests to modify a shipping address must be submitted at least 48 hours before the order is shipped. Please do not reply to invoices or send messages by email. All communications must be submitted through this website. Cancelled orders are subject to a 20% cancellation/restocking fee, which will be deducted from the refund.

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©2021 by Small Island Seed Co.

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